Terms of service

Terms and Conditions

General Information

At Mantrovania, we are committed to providing high-quality customer service and carefully selected products. These Terms and Conditions define the framework of your shopping experience on our website.

By placing an order, you agree to these Terms and Conditions.

Scope of Application and Definitions

These Terms and Conditions apply to all purchases made through the Mantrovania website.

Any order placed constitutes a binding agreement between the customer and Mantrovania and implies full acceptance of these Terms and Conditions.

Order Processing and Delivery

We make every effort to process and ship your order as quickly as possible.

  • Orders are generally processed within 1 to 3 business days

  • On weekdays, processing usually takes 1 business day

  • Orders placed on Friday evening or during the weekend may take slightly longer

Delivery typically takes 8 to 12 business days, depending on the destination and logistical conditions.

We strive to make the ordering and delivery process as simple and transparent as possible. If you have any questions, our customer service team is always available to assist you.

By placing an order, you confirm that you have read our shipping and return policies.

Liability and Warranty

We place great importance on the quality of our products and your satisfaction.

  • Liability:
    We ensure that all products are in good condition at the time of shipment.

  • Warranty:
    A warranty applies to products that are damaged during transit or delivered incomplete.
    In case of any issue, please contact us within 5 business days after delivery, providing your order details and proof (photos).

  • Limitation of Liability:
    We cannot be held liable for damages resulting from improper use of products after delivery, nor for delays or issues caused by third parties (such as carriers).

Personal Data Protection

Protecting your personal data is a priority for us.
We collect and process your information in accordance with applicable data protection laws.

For more details, please refer to our Privacy Policy.

Intellectual Property

All content on the Mantrovania website (texts, images, logos, graphics, etc.) is protected by intellectual property laws.

  • The website may only be used for personal and non-commercial purposes

  • Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action

Acceptance of Terms

By placing an order on our website, you acknowledge that you have read, understood, and accepted these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use our services.